DELIVERY & RETURNS

Free Standard Shipping throughout the UK

Every item is shipped directly by the artist who designed or made your product, so please note that orders may arrive in several packages.

Everything is dispatched within 1-3 working days (not including weekends), unless otherwise stated on the product listing.

Next Day Delivery starts from £4 and is calculated at checkout.  

Please note that there are postal delays and Royal Mail may not deliver within their stated time frames. 

International Shipping

We are happy to organise international delivery. Please email shop@thebristolshop.co.uk and we will calculate the cost of shipping for you. 

FURTHER INFORMATION

We pride ourselves on making customer service our top priority. If you would like further information or have any questions about delivery please Contact Us Here and we will do all we can to help.

RETURNS

We hope you are completely satisfied with your order, but if you are unhappy, you can return all, or part, of your order to us and receive a full refund (minus any shipping costs) within 30 days of placing your order.

Please email shop@thebristolshop.co.uk to organise returning your order.

Please note: you will be responsible for the cost of returning your order to us. The item will remain your responsibility while in transit so we recommend returning any unwanted items via tracked delivery. 

Earrings cannot be returned unless they are faulty or arrive damaged.